- Information We Collect
1.1 Personal Information: When you use our website or engage with our air ambulance services, we may collect personal information such as your name, contact details, date of birth, and medical information necessary for the provision of our services. We only collect information that is relevant and necessary for our operations.
1.2 Log Data: Our website automatically collects certain information when you visit, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is used for analytical purposes, to improve our website performance, and to enhance your user experience.
- Use of Information
2.1 Service Delivery: We use the personal information we collect to provide and manage our air ambulance services, including coordinating medical transportation, communicating with clients and their families, and ensuring the safety and well-being of our passengers.
2.2 Communications: With your consent, we may use your contact information to send you important updates, newsletters, promotional materials, and other communications related to our services. You can opt out of receiving these communications at any time.
2.3 Legal Compliance: We may use and disclose your personal information as required by law or to respond to legal requests or proceedings.
- Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or destroy it.
- Your Rights
You have the right to access, update, or delete your personal information in our records, subject to applicable laws and regulations. You may also have the right to restrict or object to certain data processing activities. To exercise these rights or make inquiries regarding your personal information, please contact us using the information provided at the end of this policy.
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